Dhancred Group (¯we¯, ¯us¯, ¯our¯) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website, investor portal, employee portal, crypto signals, education content, and real estate investment services.
Email: info@dhancredgroup.com ¯ Phone: +91 83828 89010
1. Information We Collect
1.1 Information you provide
- Name, email, mobile number, company/organisation details
- Account login credentials and profile information
- KYC details when required (e.g. Aadhaar/PAN references and uploaded documents)
- Investment preferences, budget, and communication notes
- Withdrawal account/wallet details when you request a payout
- Messages sent via contact forms, WhatsApp, email, or support channels
1.2 Information collected automatically
- IP address, browser type, device information, and pages visited
- Login timestamps, session data, and security logs
- Cookies / local storage used for authentication and site preferences
2. How We Use Your Information
- Create and manage client, employee, and admin accounts
- Deliver crypto signals, education, market updates, and real estate investment services
- Process investments, ROI records, withdrawals, and related transactions
- Communicate service updates, security alerts, and support replies
- Improve website performance, prevent fraud, and enforce our Terms
- Comply with applicable legal and regulatory obligations
3. Sharing of Information
We do not sell your personal data. We may share information only with:
- Trusted service providers (hosting, email/SMS, payment/payout processors) under confidentiality
- Internal authorised staff/employees who need access to serve you
- Law enforcement or regulators when required by law
4. Data Security
We use reasonable technical and organisational measures such as encrypted passwords, access controls, CSRF protection on forms, and restricted admin access. No method of transmission over the internet is 100% secure; please use a strong unique password and keep your login private.
5. Data Retention
We retain account, investment, and transaction records for as long as your account is active and for a reasonable period thereafter for audits, dispute resolution, tax/accounting, and legal compliance. You may request deletion subject to legal retention requirements.
6. Your Rights
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion or account closure (where legally permitted)
- Withdraw marketing consent / unsubscribe from newsletters
To exercise these rights, email info@dhancredgroup.com from your registered email.
7. Cookies
We use essential cookies/sessions for login and security. Disabling cookies may prevent the investor or employee portals from working correctly.
8. Third-Party Links
Our website may link to WhatsApp, Telegram, exchanges, or other third-party sites. Their privacy practices are governed by their own policies.
9. Children¯s Privacy
Our services are intended for adults (18+). We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The ¯Last updated¯ date at the top will change when we do. Continued use of our services after updates means you accept the revised policy.